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We
try to satisfy the necessities of our members by offering better
market alternatives and giving support related to commercialization.
We give our clients careful, professional attention and responsibly
fulfill our agreements. To our employees we offer a stable working
environment with opportunities for personal growth and development.
In all of our programs, we are committed to promoting environmental
protection.
OUR
VISION
We will be the first financially
independent company a buyer thinks of when he needs a first-class
product and service delivered responsibly.
In
order to fulfill our Mission and Vision, we work with the
following strategic values:
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i.- Responsibility:
Fulfill agreements and obligations, with our customers as well as
with our members.
ii.- Quality of products and service:
It is very important to give a first class service and products,
which satisfy the expectations of our clients, members and workers.
iii.- Environmental protection:
We are committed to promoting environmental protection through
the promotion and implementation of eco-friendly processes which
do not threaten human health, wildlife, or water sources.
iv.- Organizational sustainability: We
promote efficient and effective communication in order to maintain
a high level of information and participation in all of our member
organizations. The goal is to increase the identification, engagement,
and loyalty of our members.
v.- Financial sustainability: We
will be financially independent through the generation of income
and rendering of services related to the commercialization of our
members’ coffee.
vi.- Gender: The
incorporation and appreciation of the active participation of women
is fundamental to our organization. We will achieve this incorporation
through specific policies and procedures that encourage the participation
of women. This will ensure that women benefit directly from the
development of our member organizations.
vii.- Continuous improvement: In order
to improve our competitiveness in the world markets it is necessary
to stimulate innovation in our procedures. These innovations will
enable us to offer better services and products, cut down costs,
and perform beyond our clients’ expectations.
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